What Can You Expect From the Business Consulting Process?

Consulting firms are getting popular now. Top dollars are being paid to these firms to come up with business recommendations and suggestions to prop up and improve the business management styles and decision-making processes. The role of the business consulting firm varies depending on the real needs and requirements of the company. But there’s one link that connects all these services and this link is common to all providers of these services- all these providers will get to know and understand the business.

Though there’s market for this kind of business and a number of businesses that tap the services of the professionals, still there are some people and businesses that don’t get the process and principle behind business consulting for best business practices. Getting confused with the services of a consulting firm is understandable but if you are in the business sector whether as a business owner or as a manager, it’s best to be aware of what business consulting is and the typical process that gets into the picture. The common understanding is that a consulting firm will take a look at the business and from there recommendations are forwarded. Though this is true, still it should be kept in mind that there are four more major steps that come in between these two. Here’s one look at consulting using a six-step process.

Step one is learning about the business. This is a given and a must for consulting. The consultant should have a good understanding of the business, from its operations to needs before recommendations can be drafted. Different consulting firms will have different approaches in doing this step. One approach is to take survey the business and interview key people in the organization. A survey will involve a tour of the office or plant to learn about the business. Interviews will be given as well to understand the products or services and to learn about management styles and the decision-making process.

Step two is to find the problems of the business. The problems that will be listed are not just the ones that are seen and observed by the business owners or employees rather the consultant will also find these problems from the consultant’s perspective.

Step three is the identification of opportunities. The principle behind consulting is that for every identified problem, there’s an opportunity waiting to be tapped. These opportunities should be discovered not just by the consultant but by the business owner as well.

Step four in business consulting is analysis. This step calls for the consulting company to analyze and study. This is the part where the problems and opportunities will be reviewed, and a listing will be made stating the problems and opportunities that will be prioritized. Future problems will be identified a well by the consultant. The analysis that can be provided by the consultant will also result to delivery of conclusions and these are all based on verifiable facts and figures.

Step five is the provision of solutions based on the problems and the facts provided. A good business consultant should offer a game plan to the business owner or managers that they can follow. The recommendations that can be made by the consultant will definitely help the company change the business management direction or improve on it.

Step six is the receipt of the feedback and adjusting the plan or strategies if necessary. Right after the submission of recommendations and conclusions to the business, the next step considered by many consultants is to let the business grow and see from a distance while the company makes use of the designed plan. By observation, the consultant should note some changes or issues that may have crop up along the way. This is also the time when the business owner or manager will also offer some feed back about the plan. Based on the feedback provided, the business consultant can do the necessary adjustment to improve or change the game plan.

Different consulting firms will have their own ways of undertaking the consulting business, but you can be sure that some of these steps will be reflected in their own approaches as well. At the end of the day, business consulting is about knowing the business and recommending solutions.

Dany Cooper

Advantages of Business Consulting Services

Business Consultation Services are generally promoted, but not often well understood. Many see these services as a big picture conceptual exercise with no connection to the real world issues facing their business. Often Fortune 500 business consultation services come across as too ivory tower, and overly focused on highlighting issues without implementing solutions. There is a new breed of consultants that speak your language and understand the front line issues that you face as a business owner on a daily basis.

With the help of the internet, quality consulting service providers are much easier to find throughout the world. The internet proves enormously useful as a connection platform to find these smaller, specialized consulting firms. Whatever your need, be it financial reporting, sales assistance, IT, capital raising, human resources, there is a wide assortment of consulting service providers to select from. There are numerous advantages of business consultation expert services.

Quality consultants add a new dimension to a company, allowing it to think in new ways. Most quality business consultation service providers have strong backgrounds in a concentrated area, giving them subject matter mastery combined with real world experience. Adding them to your team gives your business the ability to think and execute at a higher level. Many rookie mistakes can be avoided by having a smart, experience-based business consulting service provider on your team.

As an outsider to your organization, a new business consulting service provider can bring a refreshing third party perspective. Often, companies or senior managers have a hard time clearly seeing their internal weaknesses. This is particularly relevant with smaller companies where a small group of employees comprises the entire C-Level management team. In addition, quality business consulting service providers know what standard practices are in your industry. They are well versed in best practices for their field and can easily tell you the best CRM system, or the best SEO approach or the best way to finance an acquisition.

Their expertise is their currency and their expertise has been acquired through involvement in a multitude of projects in the same field. Their concentrated experience can be a valuable addition to your knowledge base as you take your company in a new direction. One big advantage of business consultation services is the ability to save time and plan properly. Business is a learning curve and most successful companies rarely go in straight line in an upward direction. The key to navigating successful new growth steps is in proper planning and assigning realistic risk-based probabilities to each outcome.

A seasoned business consultation service provider is a great sounding board for all of this. They will be able to help you develop realistic timing assumptions and realistic cost factors. Most consultants are independent contractors and stay with your business for only a limited time. They are a flexible resource and are expendable once the project is complete. The value they bring during their engagement is considerable. Through aligning with a quality business consulting provider, your business can become quite sophisticated and seriously confront any challenges or opportunities that lay ahead.

How to Make Small Business Consulting Profitable

For a beginning, let’s ask ourselves the question: Is small business consulting profitable? The answer would be a resounding “Yes,” from all corners of the world. So, why are you unable to make it work, and in the process help small consulting with your unique experience and approaches?

You are a business consultant, not the direct worker

The most common mix-up faced by small consultants is that rather than remaining as business advisors, they end up as direct service providers. They end up handling the major workload of the business process where they were expected only to provide advice, and the client ends up with a steep bill. In place of mutual satisfaction, you now have mutual dissatisfaction. The results are unwelcome on both sides – but they happen all too often, where in small business consulting, the consultant fails to maintain the position of a consultant.

There are three possible outcomes in such situations – the client pays up and remains upset with you, the client doesn’t pay your bills and you are upset with the client, or both parties reach an unhappy compromise.

After a few such mix-ups, you become convinced that there is no profitability in consulting. But you know, that’s not true. The reality is your approach needs to be transparent and needs to change case by case.

In certain cases, time-schedule, lack of resources on part of the client, or other exigencies may call for you to provide most of the work as a direct service provider. But in such cases, the client needs to understand from the very beginning that the instant situation needs a service provider with your experience, more than it needs power of consulting. The client needs to have a clear idea of the bills that may be chalked up if you were providing direct service, or the client is free to hire another direct service provider, to save the day. Even providing that little advice is sufficient for you to bill as a consultant, because the client was unable to recognize the situation. What you are doing is business consulting, and not creating a fallible situation.

Why small business consulting mix-ups happen with such regularity

The oldest and most traditional businesses in providing consulting have traditionally modeled themselves as consultant-cum-service providers, take for example, law firms, or Accountant firms. Each of these sectors are used to clients coming to them at the last moment or when the situation is precarious for them, and according to the laws of maximizing business opportunities, they have set up systems to provide service alternatives ready at hand. In fact, in many such traditional firms, service delivery starts first, and then it turns to consulting.

However, in the era of information technology, the number of alternatives available even to small one are hundred times more than the time when CPAs or law firms began establishing their business models. Consequently, with the availability of greater choice of service providers, and ability to compare between alternatives, the chances of client dissatisfaction multiply. This is why, in today’s consulting, it is sufficient to point out the necessity of direct service delivery to a client, without embroiling yourself, or pushing your own agenda of direct service.

In a globalized service providing market, you can never outbid the “I’m cheaper than you can ever be” brigade, and don’t even think of that. To make small business consulting profitable, stick to your guns and be a consultant primarily, and act as direct service provider only when the client asks you, and only when you can afford to do so at the client’s rates.